Orders are generally shipped within 24 hours and spring bars and a spring bar tool for changing straps. For years I offered free shipping for customers in the US, unfortunately the USPS doubled the rates for "packages" on 5/14/07. I now charge only a modest flat rate amount for a US 1st class package and it is less then actual postage for orders weighing 3oz or more. Postage Rates Shipping rates: US First Class 1.75 US Insurance <$50 $3.15 US Insurance >$50 $3.55 Outside US Airmail $3.00 Outside US Registered $14.50 includes $43 insurance Outside US Priority $14.00 no insurance or tracking Outside US Express $28.50 incl $100 ins + track. PLEASE NOTE THE SHIPPING TERMS ARE "FOB SHIPPING POINT" AND I CAN NOT TAKE RESPONSILITY FOR IN TRANSIT LOSSES. USUALLY 99.9% OF SHIPMENTS MAKE IT TO THEIR DESTINATION. IF YOU ARE CONCERNED ABOUT AN IN TRANSIT LOSS OR NEED TRACKING OR DELIVERY INFORMATION, PLS SELECT A METHOD YOU FEEL COMFORTABLE WITH. If you intend to use Paypal, it is just as easy to Paypal me at fredawatchstraps@comcast.net and put the strap type, size & color in the subject line. Thank you very much for considering Freda Watch Straps. For address, please email me at fredawatchstraps@comcast.net. Phone: 508-769-8335, but it's best to email. Mail: Freda Watch Straps, P O Box 1, Mendon, MA 01756-0001 fredawatchstraps@comcast.net Return Policy Returns accepted within the following guidelines: * Must be in the exact (100%) condition as when sold. * Can not be worn. * Can not be tried on (to check size) it puts a bend in the strap. * Tags must not be detached, all original packaging in same condition. It is recommended you take all measurements before trying the strap on. thanks for understanding